Racquel Hill

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Activity overview

Latest activity by Racquel Hill
  • Racquel Hill created an article,

    How to Complete Address Verification

    At Twinspires, we are committed to operating a safe, secure and fully regulated sportsbook. To uphold these standards and comply with regulations, we are required to verify the identity and residen...

  • Racquel Hill created an article,

    Setting Up Direct Deposit via EZ Money on Twinspires

    Title: Streamlining Your Transactions: Setting Up PayPal and Direct Deposit via EZ Money on Twinspires In today's digital age, convenience is key, especially when it comes to managing your finances...

  • Racquel Hill created an article,

    Setting Up PayPal on Twinspires

    In today's digital age, convenience is key, especially when it comes to managing your finances. At Twinspires, we understand the importance of seamless transactions, which is why we offer multiple ...

  • Racquel Hill created an article,

    Deposit Funds Green Dot® Moneypak Deposit

    Now you can add funds to your online wagering account using cash with the Green Dot® MoneyPak and have instant access to your deposited funds.   Here's how: Go to a local Green Dot® MoneyPak retai...

  • Racquel Hill created an article,

    Funding your Twinspires account- Deposit Options FAQ

    We offer several different deposit methods. Please see your options for deposit below. Click on the corresponding links to each method for more detailed FAQs. EZMoney - Free depositing option ...

  • Racquel Hill created an article,

    I did not get paid for my promotion yet. How can I tell if or when I will get credited?

    Here are some steps you can take to check your promotion: Did you opt in? (see question below to see how) When is the promotion supposed to pay put? This will be listed in the Terms and Conditi...

  • Racquel Hill created an article,

    Can I see if I am opted into a Bonus or Promotion?

    Yes. You can see this by looking at your offers under the “active” tab on the Offers page.   On the right, under "active" and "complete" , you will see the promotions you opted into (as shown be...

  • Racquel Hill created an article,

    Why do I have two separate accounts?

    Due to regulatory requirements, existing TwinSpires Horseracing players will have to register for a new TwinSpires Casino & Sports account. We're developing a more streamlined platform for horse, s...

  • Racquel Hill created an article,

    How can I calculate my wager payouts?

    Wagering Payouts Often times questions arrive over the amount of a payout or why you received a certain payout. The most common reason a payout may seem different is due to wagering a differen...

  • Racquel Hill created an article,

    Why am I unable to place a wager/bet?

    You can receive different messages about why a bet cannot be placed depending upon the circumstances. You can receive an error message if:   The wager is not in an amount that track accepts such a...